Our Story: Born in the Red Centre

From humble beginnings in Alice Springs to serving millions across Australia - this is our fair dinkum journey of bringing honest, transparent lottery experiences to every corner of the continent.

G'day from the Lotto Australia Family!

Crikey, where do I even start? 🤔 Back in 2019, I was just a regular bloke from Alice Springs - Mark Thompson - working in the mines and playing the lottery like everyone else. But bloody hell, the experience was horrible! Dodgy websites, unclear odds, and customer service that made me want to throw my phone into the red dirt.

One night, after losing $50 on a sketchy platform that took forever to pay out (if they even did!), I turned to my missus Sarah and said, "There's gotta be a better way, love." That's when the idea hit me like a Waltzing Matilda - what if we created a lottery platform that actually gave a damn about its players?

🛠️ Building Something Special

Sarah, being the smart cookie she is (she's got a computer science degree from ANU), jumped on board immediately. We spent months researching, talking to players from Darwin to Hobart, and honestly... the stories we heard were heartbreaking. People getting ripped off, winners not getting paid, zero transparency.

So we mortgaged our little house in Alice Springs and dove in headfirst. Our first office was literally our garage - Sarah coding away while I handled the legal stuff and licensing. The smell of eucalyptus from our backyard mixed with instant coffee became our signature scent! 😄

🚀 Growing Across the Continent

Word spread faster than a bushfire in summer! Within six months, we had players from every state. Emma from Melbourne was our first big winner - $1.2M - and when she called us crying with joy, we knew we were doing something right.

Today, we've got a team of 47 beautiful souls spread across Australia. Our headquarters moved to Brisbane (sorry Alice Springs!), but our heart remains in the red centre. Every single person on our team plays our own lottery - we eat our own dog food, as they say!

By the Numbers (And We're Bloody Proud!)

2.3M+
Happy Players
$847M
Total Winnings Paid
47,892
Winners This Year
24/7
Customer Support

Meet the Legends

👨‍💼

Mark Thompson

Founder & CEO

"Ex-miner turned lottery revolutionary. Still can't believe this crazy dream actually worked! When I'm not obsessing over player experience, you'll find me fishing at Lake Jindabyne."

👩‍💻

Sarah Thompson

Co-Founder & CTO

"The brains behind our bulletproof technology. I code, Mark talks - perfect partnership! Coffee addict and weekend rock climber in the Blue Mountains."

👨‍⚖️

James Mitchell

Head of Compliance

"Making sure we're squeaky clean and above board. Former gaming regulator who joined us because he believed in our mission. Surprisingly good at karaoke!"

👩‍🎯

Lisa Chen

Player Experience Director

"If you've ever called support and felt heard, that's Lisa's magic at work. She treats every player like family. Bakes the best lamingtons in Queensland!"

What We Stand For

🤝

Fair Dinkum Honesty

No hidden fees, no sneaky terms. What you see is what you get. We'd rather lose money than lose your trust - and that's a promise, mate.

🛡️

Player Protection First

Your safety isn't just legal compliance for us - it's personal. Every feature we build asks: "Does this protect our players?" If the answer's no, we don't build it.

🎯

Ridiculously Good Service

Our customer support team doesn't just solve problems - they genuinely care. Average response time? 4 minutes. That's not a typo, that's our standard.

🌏

Proudly Australian

Built by Aussies, for Aussies. We understand the local culture, follow Australian laws to the letter, and our coffee is always strong enough to wake the dead.

Awards & Recognition

🏆

Australian Lottery Excellence Award 2023

"Best Online Platform" - Australian Gaming Association

Customer Choice Award 2023

"Most Trusted Lottery Service" - Choice Magazine

🛡️

Responsible Gaming Champion

"Outstanding Player Protection" - Victorian Gaming Commission

⚠️

Important: Responsible Gaming Notice

Gambling can be addictive. Please play responsibly and within your means. If you or someone you know has a gambling problem, help is available:

This service is operated under license from the Australian Government. Players must be 18 years or older. Terms and conditions apply. We do not guarantee winnings and all gambling involves risk.