Your Wellbeing Comes First 🛡️

Gambling should be fun, entertaining, and within your means. We're committed to providing a safe environment where you can enjoy lottery responsibly. If it stops being fun, we're here to help.

Our Promise to You

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Player Protection First

Every feature we build prioritizes your safety. Our systems monitor unusual playing patterns and can automatically suggest breaks when needed.

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Transparent Information

Clear odds, honest advertising, and no hidden fees. We believe informed players make better decisions about their entertainment budget.

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Support When Needed

Our trained staff can recognize problem gambling signs and will respectfully offer resources and support without judgment.

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Industry Leadership

We exceed industry standards and work with leading gambling research organizations to continuously improve player protection.

Responsible Gaming Guidelines

Set a Budget and Stick to It

Only gamble with money you can afford to lose. Think of it as paying for entertainment, like going to a movie or restaurant. Never chase losses by spending more than planned.

Set Time Limits

Decide beforehand how long you'll play and stick to it. Use a timer if needed. Regular breaks help maintain perspective and prevent impulsive decisions.

Don't Gamble When Stressed

Avoid gambling when you're upset, depressed, or under the influence. These emotions can cloud judgment and lead to poor decisions.

Keep Balance in Your Life

Gambling should be just one form of entertainment among many. Maintain your relationships, hobbies, work, and other interests.

Understand the Odds

Lottery is a game of chance - no strategy can guarantee wins. The house always has an edge, and losing is more likely than winning.

Warning Signs - When to Seek Help

If you recognize any of these signs in yourself or someone you care about, it might be time to seek support. There's no shame in asking for help - it's actually a sign of strength.

🧠 Thinking Patterns

Thinking about gambling most of the time
Believing you can "win back" losses
Lying to yourself about wins and losses
Feeling gambling is the only way to solve money problems

😰 Emotional Signs

Feeling anxious or restless when not gambling
Mood swings related to gambling outcomes
Gambling to escape problems or depression
Feeling guilty or ashamed about gambling

💰 Financial Behaviors

Spending more money than you can afford
Borrowing money to gamble
Hiding gambling expenses from family
Neglecting bills to fund gambling

👨‍👩‍👧‍👦 Social Impact

Lying to family and friends about gambling
Isolating yourself from loved ones
Neglecting work or family responsibilities
Conflicts over money and time spent gambling

Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to several of them, consider seeking support:

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Do you spend more time or money gambling than you intended?

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Have you ever lied to family or friends about your gambling?

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Do you feel the need to bet more money to get the same excitement?

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Have you tried to cut back on gambling but couldn't?

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Do you gamble to escape problems or relieve anxiety?

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Have you borrowed money or sold possessions to fund gambling?

Tools to Help You Stay in Control

💳 Spending Limits

Set daily, weekly, or monthly spending limits on your account. Once reached, you won't be able to spend more until the period resets.

Set Spending Limit

⏰ Time Limits

Set session time limits to remind yourself to take breaks. We'll send you a gentle notification when your time is up.

Set Time Limit

🚫 Self-Exclusion

Temporarily or permanently block yourself from accessing your account. This can be done for periods from 24 hours to permanently.

Request Exclusion

📈 Spending Reports

Review detailed reports of your gambling activity to better understand your spending patterns over time.

View Reports

Get Help - You're Not Alone

There are many excellent resources available in Australia for people affected by problem gambling. Help is confidential, non-judgmental, and often free.

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Gambling Helpline

1800 858 858

24/7 confidential counselling, information and referral service for anyone affected by gambling problems.

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GambleAware

gambleaware.org

Comprehensive information, self-help tools, and treatment finder to help you or someone you know.

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Gamblers Help

gamblershelp.com.au

Professional counselling services and support groups across Australia for gamblers and their families.

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Gambling Anonymous

ga.org.au

Peer support meetings where people with gambling problems help each other recover and stay gambling-free.

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Family Support